{"xsrfToken":"63139fa5dd1a3f01ca8293e3af18cff3fc04b221_lout","helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Welcome to the SigmaXL Help Center","sharedPortalName":"Search SigmaXL Articles","userInitialAnnouncementHeader":"SigmaXL & DiscoverSim Helpdesk Articles","userInitialAnnouncementMessageWiki":"<p><a href=\"https://sigmaxlinc.atlassian.net/servicedesk/customer/kb/view/1474627\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">Browse the SigmaXL Knowledgebase </a></p>\n<p><a href=\"https://sigmaxlinc.atlassian.net/servicedesk/customer/portal/2/article/917538\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">SigmaXL for Windows </a><br> <a href=\"https://sigmaxlinc.atlassian.net/servicedesk/customer/kb/view/2064449\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">Download and Installation </a><br> <a href=\"https://sigmaxlinc.atlassian.net/servicedesk/customer/kb/view/2064419\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">System Requirements </a><br> <a href=\"https://sigmaxlinc.atlassian.net/servicedesk/customer/kb/view/22183937\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">Product Activation and Registration </a><br> <a href=\"https://sigmaxlinc.atlassian.net/servicedesk/customer/kb/view/3670104\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">FAQ </a></p>\n<p><a href=\"https://sigmaxlinc.atlassian.net/servicedesk/customer/portal/2/article/917538\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">SigmaXL for Mac </a><br> <a href=\"https://sigmaxlinc.atlassian.net/servicedesk/customer/kb/view/11304963\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">Download and Installation </a><br> <a href=\"https://sigmaxlinc.atlassian.net/servicedesk/customer/kb/view/12124323\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">System Requirements </a><br> <a href=\"https://sigmaxlinc.atlassian.net/servicedesk/customer/kb/view/26345475\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">Product Activation and Registration </a><br> <a href=\"https://sigmaxlinc.atlassian.net/servicedesk/customer/kb/view/27132160\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">FAQ </a></p>\n<p><a href=\"https://sigmaxlinc.atlassian.net/servicedesk/customer/portal/2/article/27230211\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">DiscoverSim </a><br> <a href=\"https://sigmaxlinc.atlassian.net/servicedesk/customer/kb/view/22315030\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">Download and Installation </a><br> <a href=\"https://sigmaxlinc.atlassian.net/servicedesk/customer/kb/view/22052876\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">System Requirements </a><br> <a href=\"https://sigmaxlinc.atlassian.net/servicedesk/customer/kb/view/22151223\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">Product Activation and Registration </a><br> <a href=\"https://sigmaxlinc.atlassian.net/servicedesk/customer/kb/view/27263072\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">FAQ </a></p>","translations":{"en-US":{"helpCenterTitle":"Welcome to the SigmaXL Help Center","sharedPortalName":"Search SigmaXL Articles","announcementHeader":"SigmaXL & DiscoverSim Helpdesk Articles","announcementMessage":"[Browse the SigmaXL Knowledgebase | https://sigmaxlinc.atlassian.net/servicedesk/customer/kb/view/1474627]\n\n[SigmaXL for Windows | https://sigmaxlinc.atlassian.net/servicedesk/customer/portal/2/article/917538]\n[Download and Installation | https://sigmaxlinc.atlassian.net/servicedesk/customer/kb/view/2064449]\n[System Requirements | https://sigmaxlinc.atlassian.net/servicedesk/customer/kb/view/2064419]\n[Product Activation and Registration | https://sigmaxlinc.atlassian.net/servicedesk/customer/kb/view/22183937]\n[FAQ |https://sigmaxlinc.atlassian.net/servicedesk/customer/kb/view/3670104]\n\n[SigmaXL for Mac | https://sigmaxlinc.atlassian.net/servicedesk/customer/portal/2/article/917538]\n[Download and Installation | https://sigmaxlinc.atlassian.net/servicedesk/customer/kb/view/11304963]\n[System Requirements | https://sigmaxlinc.atlassian.net/servicedesk/customer/kb/view/12124323]\n[Product Activation and Registration | https://sigmaxlinc.atlassian.net/servicedesk/customer/kb/view/26345475]\n[FAQ | https://sigmaxlinc.atlassian.net/servicedesk/customer/kb/view/27132160]\n\n[DiscoverSim | https://sigmaxlinc.atlassian.net/servicedesk/customer/portal/2/article/27230211]\n[Download and Installation | https://sigmaxlinc.atlassian.net/servicedesk/customer/kb/view/22315030]\n[System Requirements | https://sigmaxlinc.atlassian.net/servicedesk/customer/kb/view/22052876]\n[Product Activation and Registration | https://sigmaxlinc.atlassian.net/servicedesk/customer/kb/view/22151223]\n[FAQ | https://sigmaxlinc.atlassian.net/servicedesk/customer/kb/view/27263072]","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#191a4c","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file//image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI5OTQwMGIwNi1jMzNjLTRjMGItODJhOC03MDFiOTJkOGEyN2QiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOiI6WyJyZWFkIl19LCJleHAiOjE3MzQ2MzI5NzgsIm5iZiI6MTczNDYzMjM3OH0.3UXF4HBVscELpwErxaf2bkyq5r5eXn3Z3SHPBFDg7DA&client=99400b06-c33c-4c0b-82a8-701b92d8a27d&height=300&mode=fit","bannerMediaApiFileId":"","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"kbPage":{"id":53477704,"title":"Troubleshooter - SigmaXL for Mac","url":"https://sigmaxlinc.atlassian.net/rest/servicedesk/knowledgebase/latest/articles/view/53477704","space":{"key":"SHD","name":"SigmaXL Help Desk","id":1474562},"serviceDeskIds":[2],"appLinkId":"3ac4748c-2bd7-35d0-a5db-858e28d763c8","idInString":"53477704","projects":[{"projectId":10004,"serviceDeskId":2,"portalId":2}]}}
{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=sigmaxlinc","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"63139fa5dd1a3f01ca8293e3af18cff3fc04b221_lout","baseUrl":"https://sigmaxlinc.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://sigmaxlinc.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1048576000","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"99400b06-c33c-4c0b-82a8-701b92d8a27d","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"26bac735b5824aabbad1a29d6b752fa0","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}