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Excel for Mac is Crashing when Attempting to use SigmaXL


Warning
titleIMPORTANT

Ensure you have admin rights, and have your Microsoft 365 username and password ready before completing the steps in this article!


If the following message occurs:

Please do the following (In this order):


  1. Completely trash Microsoft 365

  2. Completely remove SigmaXL

  3. Remove SigmaXL’s remaining hidden components

  4. Download and install Microsoft 365 version 16.61 to roll back to Microsoft 365 version 16.61 for Mac. (Note that you will need to sign back in using your Microsoft account information after this task is completed)

  5. Download and install SigmaXL (Installation instructions can be found here)

Note
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Note that the Microsoft Update utility will display notifications that updates are available. Ignore these as it is important that updates are not installed until Microsoft addresses this issue.








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