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SigmaXL Version 8.1 - "Error 2343: Specified path is empty" when attempting to install SigmaXL



This  This error typically occurs when Microsoft Office is installed in a non-standard directory. An example of this would be if Office was downloaded and installed directly from the Microsoft Store. To resolve this issue, complete the steps listed below:

Select your installed version of Office:


Note
titleImportant Note

The bit version of Office is often different than the bit version of Windows. The installation of SigmaXL is dependent on the bit version of OfficeClick here to determine which bit version of Office is installed.


Most modern installations of Windows are installed as 64 bit. However, if a 32 bit version of Windows is installed, simply extract the files to C:\Windows\System32. There will not be a C:\Windows\SysWOW64 directory. To determine which version of Windows is installed click here.
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  • Click "Continue" to provide administrator permission:

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    title32 bit version of Microsoft Office


    Microsoft Office (32 bit)


    1. Follow the link below to download the SigmaXL zip archive:

    2. Navigate to the location where you downloaded the file (typically located in Downloads), right click the zip file and select "Properties":



    3. In the General tab, click "Unblock" to  to place a check in the empty checkbox as shown, then click OK:



    4. Back in the folder where the SigmaXL zip was downloaded, right click the file and click "Extract All...":



    5. In the Select a Destination and Extract Files Extract Compressed (Zipped) Folders window, enter "C:\Program Files (x86)without quotes and click "Extract". Alternatively, click "Browse..." to manually navigate to select the C:\Program Files (x86) directory:



    6. Click "Continue" to provide administrator permission:



    7. Download the SigmaXL DLL zip archive for 32 bit Office.

    8. Once the download completes, navigate to the location where you downloaded the file (typically located in Downloads), right click the zip file and select "Properties":



    9. In the General tab, click "Unblock" to place a check in the empty checkbox as shown, then click OK:



    10. In the folder where the file SigmaXL_32-bit_dlls.zip was downloaded, right click the file and select "Extract All...":


      Ensure a checkmark is next to the option to "Show extracted files when complete" is by clicking it and press the "Extract" button:
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      Select the entire contents of the "SigmaXL_32-bit_dlls" folder, right-click and select "Copy":
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      Tip
      titleTip

      Press Ctrl+a on your keyboard to select all, followed by Ctrl+c to copy the contents of the folder.

      Navigate to "C:\Windows\SysWOW64", click the "Home" menu and select "Paste":
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    11. The Extract Compressed (Zipped) Folders wizard will appear. Click Browse...:

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    12. Navigate to "C:\Windows\System32" and click Select Folder:

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    13. Click "Extract":

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    14. Click "Continue" to provide administrator permission:

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      Note
      title32-bit Windows

      Modern installations of Windows are typically in 64 bit. If your installation of Windows is 32 bit, you may skip to the end of this article. Click here to determine which version of Windows is installed.


    15. Go back to the location where SigmaXL_32-bit_dlls.zip was downloaded (typically Downloads). Right click the file and select "Extract All...":

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    16. Click "Browse...":

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    17. Navigate to "C:\Windows\System32SysWOW64", and click the "Home" menu and select "PasteSelect Folder":

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    18. Click "Extract":
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    Warning
    title32 bit Windows Users


    Press Ctrl+a on your keyboard to select all, followed by Ctrl+c to copy the contents of the folder.
  • Click "Browse...":

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  • Navigate to "C:\Windows\System32" and click "Select Folder":

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  • Click "Extract":

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  • Click "Continue" to provide administrator permission:

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  • Go back to the location where SigmaXL_32-bit_dlls.zip was downloaded (typically Downloads). Right click the file and select "Extract All...":

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  • Click "Browse...":

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  • Navigate to "C:\Windows\SysWOW64", and click the "Home" menu and select "PasteSelect Folder":

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  • Click "Extract":
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    Navigate to "C:\Windows\System32", click the "Home" menu and select "Paste":

  • Image RemovedClick "Continue" to provide administrator permission:

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    title64 bit version of Microsoft Office


    Microsoft Office (64 bit)



    1. Follow the link below to download the SigmaXL zip archive:

    2. Navigate to the location where you downloaded the file (typically located in Downloads), right click the zip file and select "Properties":



    3. In the General tab, click "Unblock" to place a check in the empty checkbox as shown, then click "OK":



    4. Back in the folder where the SigmaXL zip was downloaded, right click the Right click the SigmaXL.zip file and click "Extract All..."



    5. In the Select a Destination and Extract Files Extract Compressed (Zipped) Folders window, enter "C:\Program Fileswithout quotes and click "Extract". Alternatively, click "Browse..." to manually navigate to select the C:\Program Files directory:



    6. Click "Continue" to provide administrator permission:



    7. Download the SigmaXL DLL zip archive for 64 bit Office.

    8. Once the download completes, navigate to the location where you downloaded the file (typically located in Downloads), right click the zip file and select "Properties":



    9. In the General tab, click "Unblock" to place a check in the empty checkbox as shown, then click OK:



    10. In the folder where the file Right click the SigmaXL_3264-bit_dlls.zip was downloaded, right click the file and select "Extract All...":


      Ensure a checkmark is next to the option to "Show extracted files when complete" is by clicking it and press the "Extract" button:
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      Select the entire contents of the "SigmaXL_64-bit_dlls" folder, right-click and select "Copy":
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    Tip
    titleTip

    Close any open windows and attempt to launch SigmaXL using Excel's File > Open. Click here for instructions.







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