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After downloading the LogMeIn applet by using the PIN code, complete the following steps: 

1. Open Finder:
   
   
   
   
2. Click Downloads > and double-click LMIRescue.pkg.zip:
   
   
   
   
3. This will extract Support-LogMeInRescue. Double-click Support-LogMeInRescue to begin setup:
   
   
   
   
4. Click Open:
   
   
   
   
5. This will open LogMeIn chat, with a message that the technician would like access to your computer. Click OK:
   
   
   
   
6. Click Open Accessibility:
   
   
   
   
7. Click the padlock to make changes to Security & Privacy:
   
   
   
   
8. Enter your Mac's sign-in credentials and click Unlock:
   
   
   
   
9. Click to add a check beside Support-LogMeInRescue:
   
   
   
   
10. The technician is now connected for remote support.

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