Issue
SigmaXL is not working or my results appear incomplete.
...
Many issues can be resolved by simply clearing SigmaXL’s saved defaults. To do this, click SigmaXL > Help > SigmaXL Defaults > Clear Saved Defaults:
...
| Anchor | ||||
|---|---|---|---|---|
|
Step 2. Ensure the bit-version of Excel matches the installed bit-version of SigmaXL
...
| Note |
|---|
Excel versions 2010 and older are no longer supported by Microsoft or SigmaXL. |
...
Should the issue persist after confirming the below, please contact SigmaXL technical support for further assistance:
Telephone (toll free): 1-888-744-6295
Email: support@sigmaxl.com
Live Chat: Available by clicking the icon at the top-right corner of www.sigmaxl.com
Submit a Support Ticket: https://sigmaxlinc.atlassian.net/servicedesk/customer/portal/2/group/2/create/8
Technical support hours are Monday-Friday from 8:00 am - 5:00 pm Eastern Time (Excluding CDN Holidays).
...