Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

SigmaXL Version 8.1 - "Error 2343: Specified path is empty" when attempting to install SigmaXL



 This error typically occurs may occur when Microsoft Office is installed in a non-standard directory. An example of this would be if Office was downloaded and installed directly from the Microsoft Store. To resolve this issue, ensure you have administrator privileges and complete the steps listed below:

Select your installed version of Office:


Note
titleImportant Note

The bit version of Office is often different than the bit version of Windows. The installation of SigmaXL is dependent on the bit version of OfficeClick here to determine which bit version of Office is installed.


Expand
title32 bit version of Microsoft Office


Microsoft Office (32 bit)


  1. Follow the link below to download the SigmaXL zip archiveexecutable installation file:

  2. When the download is completed, launch SigmaXL_Version_8_32-bit.zip
    Navigate to the location where you downloaded the file (typically located in Downloads), right click the zip file and select "Properties":
    Image Removed
    In the General tab, click "Unblock" to place a check in the empty checkbox as shown, then click OK:
    Image Removed
    Back in the folder where the SigmaXL zip was downloaded, right click the file and click "Extract All...":
    Image Removed
    In the Extract Compressed (Zipped) Folders window, enter "C:\Program Files (x86)without quotes and click "Extract". Alternatively, click "Browse..." to manually navigate to select the C:\Program Files (x86) directory:
    Image Removed
    Click "Continue" to provide administrator permission:
    Image Removedexe:

    Image Added

  3. This will begin the installation process. Click Yes on the User Account Control dialogue:

    Image Added

  4. The SigmaXL Version 8 installation window will then appear, click Next:

    Image Added

  5. You will need to accept the EULA. Read through the agreement and select I accept the terms of the license agreement. Click Install to continue:

    Image Added

  6. SigmaXL will then begin to install:

    Image Added

  7. Another Windows User Account Control Dialog may appear. 

    Note
    titleNote

    You may need to select the following icon from your taskbar at the bottom of your screen in order to continueImage Added


    Click
     Yes to authorize the installation:

    Image Added

  8. Once the installation completes you will receive the following confirmation dialog.  Click "Finish" to close the installation wizard:

    Image Added

  9. Download the SigmaXL DLL zip archive for 32 bit Office.

  10. Once the download completes, navigate to the location where you downloaded the file (typically located in Downloads), right click the zip file and select "Properties":



  11. In the General tab, click "Unblock" to place a check in the empty checkbox as shown, then click OK:



  12. In the folder where the file SigmaXL_32-bit_dlls.zip was downloaded, right click the file and select "Extract All...":



  13. The Extract Compressed (Zipped) Folders wizard will appear. Click Browse...:



  14. Navigate to "C:\Windows\System32" and click Select Folder:



  15. Click "Extract":



  16. Click "Continue" to provide administrator permission:

    Image Modified

    Note
    title32-bit Windows

    Modern installations of Windows are typically in 64 bit. If your installation of Windows is 32 bit, you may skip to the end of this article. Click here to determine which version of Windows is installed.


  17. Go back to the location where SigmaXL_32-bit_dlls.zip was downloaded (typically Downloads). Right click the file and select "Extract All...":

    Image Modified

  18. Click "Browse...":



  19. Navigate to "C:\Windows\SysWOW64" and click "Select Folder":



  20. Click "Extract":



  21. Click "Continue" to provide administrator permission:



Expand
title64 bit version of Microsoft Office


Microsoft Office (64 bit)



  1. Follow the link below to download the SigmaXL zip archiveexecutable installation file:

    Navigate to the location where you downloaded the file (typically located in Downloads), right click the zip file and select "Properties":
    Image Removed
    In the General tab, click "Unblock" to place a check in the empty checkbox as shown, then click "OK":
    Image Removed
    Right click the SigmaXL.zip file and click "Extract All..."
    Image Removed
    In the Extract Compressed (Zipped) Folders window, enter "C:\Program Fileswithout quotes and click "Extract". Alternatively, click "Browse..." to manually navigate to select the C:\Program Files directory:
    Image Removed

  2. Click "Continue" to provide administrator permission:
    Image RemovedWhen the download is completed, launch SigmaXL_Version_8_32-bit.exe:

    Image Added

  3. This will begin the installation process. Click "Yes" on the User Account Control dialogue:

    Image Added

  4. The SigmaXL Version 8 installation window will then appear, click "Next":

    Image Added

  5. You will need to accept the EULA. Read through the agreement and select "I accept the terms of the license agreement". Click "Install"to continue:

    Image Added

  6. SigmaXL will then begin to install:

    Image Added

  7. Another Windows User Account Control Dialog may appear. 

    Note
    titleNote

    You may need to select the following icon from your taskbar at the bottom of your screen in order to continueImage Added


    Click Yes to authorize the installation:

    Image Added

  8. Once the installation completes you will receive the following confirmation dialog.  Click Finish to close the installation wizard.

    Image Added


  9. Download the SigmaXL DLL zip archive for 64 bit Office.

  10. Once the download completes, navigate to the location where you downloaded the file (typically located in Downloads), right click the zip file and select "Properties":



  11. In the General tab, click "Unblock" to place a check in the empty checkbox as shown, then click OK:



  12. Right click the SigmaXL_64-bit_dlls.zip file and select "Extract All...":



  13. Click "Browse...":



  14. Navigate to "C:\Windows\System32" and click "Select Folder":

    Image Modified

  15. Click "Extract":

    Image Modified


  16. Click "Continue" to provide administrator permission:


  17. Go back to the location where SigmaXL_32-bit_dlls.zip was downloaded (typically Downloads). Right click the file and select "Extract All...":

    Image Modified

  18. Click "Browse...":



  19. Navigate to "C:\Windows\SysWOW64" and click "Select Folder":



  20. Click "Extract":



  21. Click "Continue" to provide administrator permission:



Close any open windows and attempt to launch SigmaXL using Excel's File > Open. Click here for instructions.







Filter by label (Content by label)
showLabelsfalse
max5
showSpacefalse
cqllabel = "kb-troubleshooting-article" and type = "page" and space = "SHD"