Issue
SigmaXL is not working or my results appear incomplete.
Solution
Unsupported versions of SigmaXL
SigmaXL will provide best effort support for unsupported versions of SigmaXL, however priority will always go to users with a valid maintenance plan.
Note: If you are using a older version of SigmaXL and are experiencing issues, many issues are resolved by upgrading.
Should the issue persist after confirming the above:
Please contact a SigmaXL technical support agent for further assistance. Support is available via telephone, email, and live chat. Email support can be contacted using support@sigmaxl.com. Our toll-free telephone support is available at 1-888-744-6295. Live Help chat is available by clicking the icon at the top-right corner of our website. Our technical support hours are Monday-Friday from 8:30 am - 5:00 pm Eastern Time (Excluding CDN Holidays).