This error typically occurs when Microsoft Office is installed in a non-standard directory. An example of this would be if Office was downloaded and installed directly from the Microsoft Store. To resolve this issue, complete the steps listed below:
Select your installed version of Office:
32 bit version of Microsoft Office
Microsoft Office (32 bit)
- Follow the link below to download the SigmaXL zip archive:
- Navigate to the location where you downloaded the file (typically located in Downloads), right click the zip file and select "Properties":
- In the General tab, click "Unblock" to place a check in the empty checkbox as shown, then click OK:
- Back in the folder where the SigmaXL zip was downloaded, right click the file and click "Extract All..."
- In the Select a Destination and Extract Files window, enter "C:\Program Files (x86)" without quotes and click "Extract". Alternatively, click "Browse..." to manually navigate to select the C:\Program Files (x86) directory:
- Click "Continue" to provide administrator permission:
- Download the SigmaXL DLL zip archive for 32 bit Office.
- Once the download completes, navigate to the location where you downloaded the file (typically located in Downloads), right click the zip file and select "Properties":
- In the General tab, click "Unblock" to place a check in the empty checkbox as shown, then click OK:
- In the folder where the file SigmaXL_32-bit_dlls.zip was downloaded, right click the file and select "Extract All...":
- Ensure a checkmark is next to the option to "Show extracted files when complete" is by clicking it and press the "Extract" button:
Select the entire contents of the "SigmaXL_32-bit_dlls" folder, right-click and select "Copy":
Navigate to "C:\Windows\SysWOW64", click the "Home" menu and select "Paste":
64 bit version of Microsoft Office
Microsoft Office (64 bit)
- Follow the link below to download the SigmaXL zip archive:
- Navigate to the location where you downloaded the file (typically located in Downloads), right click the zip file and select "Properties":
- In the General tab, click "Unblock" to place a check in the empty checkbox as shown, then click OK:
- Back in the folder where the SigmaXL zip was downloaded, right click the file and click "Extract All..."
- In the Select a Destination and Extract Files window, enter "C:\Program Files" without quotes and click "Extract". Alternatively, click "Browse..." to manually navigate to select the C:\Program Files directory:
- Click "Continue" to provide administrator permission:
- Download the SigmaXL DLL zip archive for 64 bit Office.
- Once the download completes, navigate to the location where you downloaded the file (typically located in Downloads), right click the zip file and select "Properties":
- In the General tab, click "Unblock" to place a check in the empty checkbox as shown, then click OK:
- In the folder where the file SigmaXL_32-bit_dlls.zip was downloaded, right click the file and select "Extract All...":
- Ensure a checkmark is next to the option to "Show extracted files when complete" is by clicking it and press the "Extract" button:
Select the entire contents of the "SigmaXL_64-bit_dlls" folder, right-click and select "Copy":
Navigate to "C:\Windows\SysWOW64", click the "Home" menu and select "Paste":
Close any open windows and attempt to launch SigmaXL using Excel's File > Open. Click here for instructions.