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Resolve Run-time error '4'

Resolve Run-time error '4'

Owned by Paul Petrin
Last updated: Jul 19, 2024

Resolve Run-Time error 4: Connection to the servers failed

Complete the steps below to resolve the following error:



  1. Completely close SigmaXL and Excel.

  2. Uninstall SigmaXL and reboot the system once finished.

  3. Download the latest SigmaXL installation file which can be found here.

  4. Install SigmaXL.

If following these steps did not resolve the issue, contact support@sigmaxl.com



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