Windows - Remote Instructions for TeamViewer
Using TeamViewer for Remote Support
For remote support with SigmaXL through TeamViewer, download the TeamViewer installation file from the link below:
https://www.teamviewer.com/en-us/download/windows/
Note: 64-bit & 32-Bit Installation Files
The majority of users will require the 64-bit version. However if your system is 32-bit, click Download 32-Bit Version.
Click here for help with determining your bit-version of Windows.
- After the download is completed, run the setup file by double-clicking TeamViewer_Setup_x64.exe (or TeamViewer_Setup_x32.exe if using the 32-bit installation file):
- Select (1) Default Installation and click (2) Accept - next:
- Click Yes when prompted by the following:
- Allow a few moments for the installation process to complete:
- Select I want to use the free version for personal use and click Finish:
- TeamViewer will then open. Send Your ID and Password to SigmaXL support: