File not found: Mercury_GRTE7.dll

File not found: Mercury_GRTE7.dll


The following error messages may occur when Excel is unable to find core files needed for calculations:


Error 53Error 48
Error 53Error 48


To resolve these issues, ensure you have the appropriate bit version of SigmaXL or DiscoverSim installed for your version of Excel.
To confirm if there is a mismatched bit version, click the corresponding link to your software below:


If there is a mismatched bit-version

You must first uninstall the mismatched bit version of SigmaXL (or DiscoverSim) before attempting to install the correct version.