Run time error '53': File not found: TurboActivate.dll

Owned by Paul Petrin
Last updated: Jul 19, 2024
1 min read

Run time error 53: File not found: TurboActivate.dll


The above error may occur when at least one of the below statements is true:

  1. The system is missing the required Microsoft Visual Basic C++ 2015-2019 Redistributable.
  2. The wrong bit version of SigmaXL is installed for Excel (32-bit or 64-bit).
  3. Excel is having trouble locating the files it needs to run SigmaXL.
  4. Office was not installed to the Program Files or Program Files (x86) directory.

To prevent this issue from occurring:

  1. Download and install the 32 and 64 bit versions of the required Microsoft Visual Basic C++ 2015-2019 redistributable. 
  2. Ensure you have the appropriate bit version of SigmaXL for your installation of Excel. Please see our Help Desk article explaining how to determine the version of SigmaXL you should be using.
  3. Configure SigmaXL to launch automatically with Excel. Please see our Help Desk article: Load SigmaXL automatically with Excel.
  4. If solutions 1, 2 and 3 do not resolve the issue, follow the instructions included in the helpdesk article, Moving core SigmaXL components to Windows system folders.



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